Privacy Policy


We are pleased that you are visiting a website of METRO AG, Metro-Strasse 1, 40235 Düsseldorf, Germany, registered in the Commercial Register of the Amtsgericht Düsseldorf under No. HRB 79055 ("METRO AG", “we”, “us”). The protection of your privacy is particularly important to us. This document explains how we collect, process, use and disclose your personal data which is only carried out in strict compliance with the statutory data protection regulations.

We distinguish between data you voluntarily provide to us and data, which we record when you use our website and the provided services.

Information collected

User-provided personal data

Most of the services on our website do not require any form of registration. However, some services may require you to provide us with personal data, e.g. the contact us form . In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts/services of the website and for us to respond to your query.

If you choose to voluntarily provide your personal data (e.g. email address or name), it will only be collected, processed and used for the purpose to provide you with the API code or to communicate with you for other purposes which are evident from the circumstances.

Log files and protocol data

We collect information we learn about you from visiting our website and using the provided services. Our website gathers statistical and other analytical information of all visitors to our website. Every data file contains the following information:

  • the website from which you came when visiting us (Referrer URL)
  • the IP address
  • time and date of website access
  • User agent
  • HTTP code
  • Bytes server
  • browser type and browser version
  • used operating system

This data is only collected for the purpose of data security and optimization of our website. No other collection of data, except as mentioned here above and except for statistical purposes and then strictly anonymous , is conducted.


When you visit our website, small text files containing a string of alphanumeric characters, called cookies, are stored on your computer which enable us to enhance your navigation through our website. A cookie may also convey information to us about how you use the website (e.g., the pages you view, the links you click and other actions you take on the service), and allow us to track your usage of the service (including on third party websites that include the service) over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent uses of the service (or visits to websites that include the service). Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the service may not function properly if the ability to accept cookies is disabled.

Third Party Services

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:

For more information around Google Analytics please click:

Contact person for privacy issues

If you have any questions regarding the collection, processing or use of your personal data, please contact us:

Metro AG
Metro-Strasse 1
40235 Düsseldorf

Werner Arndt

Right of access, correction and objection

The accuracy of your personal information is important. We take reasonable steps to ensure personal data we hold about you is accurate, complete, up-to-date, relevant and not misleading. You have the right to request the correction of personal information which we hold about you. If you believe that any personal information we hold about you is incorrect, please contact us under the contact details stated above. You have a general right to access the personal data we hold about you. Please contact us under the contact details stated above to request details of your personal information. You also have the right to ask for the deletion, blocking or erasing of your personal data. In case a deletion is not possible due to legal or contractual retention periods stand in the way, the relevant data will be blocked at first and, after applicable legal retention periods have expired, deleted completely unless you have explicitly consented to a further use of your personal data.