Troubleshooting

My API Credentials are not working.

Please contact METRO team using contact us.

Why am I not able to consume any APIs even if I provide proper parameters?

Please verify API JWT and customer JWT. Probably the tokens are expired. Generate new tokens and try again.

I am getting 403 forbidden error. Why?

Please verify API JWT and customer JWT and ensure that tokens are not expired. Also check other input parameters which you have provided for country, locale and store. Please check the master list for country, locale and store here (link to master data)